ROUNDTRIP
Travel Benefits
Evidence of
Benefits
Administered by:
Specialty Risk International, Inc. (SRI)
Indianapolis, IN USA
IMPORTANT
Refer to Your ID Card for Your Protection Plan benefits
and limits.
Note: certain capitalized words are defined terms in this
Evidence of Benefits.
ROUNDTRIP Protection Plan
The following schedule shows the Maximum Benefit Amounts
available through this program. Please review Your
Protection Plan schedule to determine which benefits and
limits apply to Your Trip.
|
Benefit
|
Per Person Limit
|
|
Trip Cancellation
|
Tour Cost to a maximum of: $20,000
|
|
Trip Interruption
|
Tour Cost to a maximum of: $20,000
|
|
Trip Delay / Missed Connection
|
$500
|
|
Accident & Sickness Medical Expense
|
$10,000
|
|
Medical Evacuation / Repatriation
|
$50,000
|
|
Baggage / Personal Effects
|
$1,000
|
|
Baggage Delay
|
$200
|
|
24 Hour AD&D
|
$10,000
|
|
Travel Assistance Services
|
Included
|
|
Optional Flight Accident per Trip
|
$100,000
|
Benefit amounts must be purchased for the full cost of
the trip ($20,000 limit per person).
TRIP CANCELLATION/TRIP INTERRUPTION
Trip Cancellation: You are eligible for
benefits equal to the amount purchased for Published
Penalties and unused non refundable prepaid expenses for
Travel Arrangements whenever You are prevented from taking
a Trip for any of the following reasons that occur after
the effective date of Your Protection Plan:
- Sickness, Injury or death involving You or Your
Traveling Companion or a Business Partner or Family
Member of either You or Your Traveling Companion which
results in medical imposed restrictions as certified by
a Legally Qualified Physician at the time of loss
preventing Your continued participation in the
Trip;
- Bankruptcy or Default of an airline, cruise line,
tour operator or Travel Supplier (other than the travel
agency from whom You purchased Your Travel Arrangements
which stops service more than 14 days following Your
Protection Plan Effective Date or after Your Trip
departure;
- Strike that causes complete cessation of services
of Your Common Carrier for at least 48 consecutive
hours;
- Weather which causes complete cessation of services
of Your Common Carrier for at least 48 consecutive
hours;
- Employer termination or layoff affecting You or a
person(s) sharing the same room during Your Trip.
Employment must have been with the same employer for at
least 3 continuous years;
- Terrorism in a country which is part of the Trip
which causes the United States Department of State to
issue a travel warning that You should not travel
within that country for a period of time that would
include the Trip;
- Hijack, quarantine, jury duty, or court ordered
appearance as a witness in a legal action in which You
or Your Traveling Companion is not a party (except law
enforcement officers);
- Primary Residence of You or Your Traveling
Companion is rendered uninhabitable by unforeseen
circumstances;
- Burglary of Your or Your Traveling Companion's
primary residence within 10 days of departure or during
Your Trip;
- Felonious Assault of You or Your Traveling
Companion within 10 days of departure or during Your
Trip;
- You or Your Traveling Companion are called to
emergency military duty for a national disaster other
than war;
- Traffic accident which, substantiated by a police
report, directly involving either You or a Traveling
Companion while en route to a scheduled departure
point.
- If Your Travel Supplier cancels Your Trip, You are
covered up to $75 for the reissue fee charged by the
airline for Your tickets. You must have covered the
entire cost of Your Trip including the airfare.
All cancellations must be reported to the Travel
Supplier within 72 hours of the event causing the need to
cancel. If the event delays the reporting of the
cancellation beyond the 72 hours, report the event as soon
as possible. All other delays of reporting beyond 72 hours
will result in reduced benefit payments.
Trip Interruption: If You are prevented
from completing a Trip for any of the reasons listed under
the Trip Cancellation section above that occur after Your
Protection Plan Effective Date and after the departure date
of the Trip, You are eligible up to the benefit amount
purchased for:
- Any unused prepaid expenses for Travel
Arrangements;
- Return air: One way Economy Transportation to
return to Your original destination or rejoin Your Trip
less the value of the original unused return travel
ticket;
- Accommodations and transportation expenses for up
to $150/day for 10 additional days when a Traveling
Companion must remain hospitalized or an Injury or
Sickness not requiring hospitalization prevents You
from continuing travel and You must extend Your Trip
with additional hotel nights due to medically imposed
restrictions on a Traveling Companion as certified by a
Legally Qualified Physician.
Single supplement upgrade - You are eligible for
benefits when Your Traveling Companion cancels or
interrupts a trip for a specified reason and You do
not.
TRIP DELAY / MISSED CONNECTION
You are eligible for benefits up to the benefit amount
shown on Your certificate for:
- Additional Transportation
Cost to join the Trip or return home, including up to $150
per day for reasonable accommodations and meals, if Your
delay requires an unplanned overnight stay; or
- unused
nonrefundable portion of the prepaid expenses as long as
the expenses are supported by proof of purchase and are not
reimbursable by any other source.
Delay must be for 3 hours
or more and certified due to one of the following reasons:
- Delay of Common Carrier (which is certified by the
Common Carrier);
- A traffic accident in which You were
not directly involved (substantiated by a police report);
- Documented weather condition preventing You from getting
to the point of departure;
- Quarantine, hijacking,
Strike, natural disaster, terrorism or riot;
- Lost or
stolen passports, travel documents or money (must be
substantiated by a report to the policy or the appropriate
authority).
MEDICAL EXPENSE
You are eligible for benefits up to the benefit amount
shown on Your certificate for:
- Eligible Expenses
incurred as a result of an accidental Injury which occurs
or Sickness which first manifests itself during the Trip.
You must receive initial Medical Treatment for Injury or
Sickness within 30 days after the date of the accident that
caused the Injury or the onset of Sickness. All treatment
must be received within 52 weeks following the date of the
accident or after onset of Sickness.
- Benefits will
include expenses for emergency dental treatment not to
exceed $750.
- Advance payment will be made to a Hospital,
subject to the applicable benefit amount], if needed to
secure Your admission to a Hospital because of Sickness or
Injury which first occurs during the course of the Trip.
The authorized Assistance Company will coordinate advance
payment to the Hospital. In all cases, benefits will not be
paid in excess of the Usual and Customary Charges.
MEDICAL EVACUATION / REPATRIATION
You are eligible for benefits equal to the benefit
amount purchased for:
- Medical evacuation which is
determined by a Legally Qualified Physician and the
authorized Assistance Company's medical director when
Injury or Sickness is acute or life threatening and
adequate treatment is not available at a local Hospital.
Transportation will be provided to the closest Hospital or
medical facility capable of providing adequate treatment;
- Medical repatriation is provided when it is deemed
Medically Necessary by a Legally Qualified Physician and
the authorized Assistance Company] for You to return to
Your home or a Hospital near Your home for continued
treatment. Transportation Expense incurred will be paid for
You via one-way Economy Transportation; or commercial
upgrade, based on Your condition as recommended by the
local attending Legally Qualified Physician and the
authorized Assistance Company:
- to return to Your
permanent residence or
- to be moved to a Hospital or
medical facility closest to Your permanent place of
residence capable of providing that treatment;
- Either:
- transportation will be provided for the return trip home
via Economy Transportation for any dependent children under
18 who are accompanying You if You are confined to a
Hospital for more than 7 consecutive days; or
- if You are
traveling alone and are confined to a Hospital for more
than 7 consecutive days, this benefit will provide one
round-trip Economy Transportation for a person of Your
choice to visit You in a Hospital.
- Benefits will also be
paid to return your mortal remains to your home country
should you die while on your trip (as described in the
Travel Assistance Services Section).
These benefits provide the most appropriate and
Economical Transportation by the most direct and economical
route. This benefit for land or air transportation
includes, but is not limited to, commercial stretcher,
medical escort, or the Usual and Customary Charges for air
ambulance, provided such transportation has been
pre-approved and arranged by the authorized Assistance
Company.
Benefits are calculated less the value of an unused
return travel ticket. If benefits are payable under Your
Protection Plan and You have other insurance that may
provide benefits for this same loss, we reserve the right
to recover from such other insurance.
Note, Pre-existing Condition limitation is automatically
waived for Medical Evacuation / Repatriation.
BAGGAGE & PERSONAL EFFECTS
You are eligible for benefits up to the benefit amount
for lost, stolen, or damaged baggage or personal items
subject to a maximum reimbursement of up to $300 per
article. A maximum of $600 applies to the total amount
payable for loss of any or all of the following:
- jewelry,
- watches,
- articles consisting in whole or in part of silver,
gold or platinum,
- articles trimmed with fur,
- cameras and
their accessories and related equipment.
In addition, the
following reimbursements are included in this benefit:
- Lost or stolen passport or visa ($50 maximum);
- Lost or stolen credit cards (cost associated with the unauthorized
use - $50 maximum subject to verification that You have
complied with all conditions of the credit card
company).
The least of the following amounts will be paid for
lost, stolen, or damaged baggage or personal items under
this benefit:
- The actual cash value (cost less proper
deduction for depreciation) at the time of loss, theft or
damage;
- The cost to repair or replace the article with
material of a like kind and quality; or
- $300 per
article. This benefit does not apply to losses on property
specifically scheduled under other insurance.
BAGGAGE DELAY
If Your checked baggage is delayed or misdirected while
on Your Trip for more than 24 hours from Your time of
arrival at Your destination other than Your residence by a
Common Carrier, You are covered for the expense of
necessary purchases of personal items up to the Maximum
Benefit Amount as long as the expense is substantiated by
receipts for purchases. Common Carrier must certify the
delay.
ACCIDENTAL DEATH &
DISMEMBERMENT
You are eligible for benefits 24 hours a day, in an
amount equal to the benefit amount shown on your
schedule/certificate, when You sustain Injuries resulting
in any of the following losses within 180 days from the
date of the accident. Where applicable You will receive
benefits in an amount equal to the amount purchased when
You sustain Injuries on a Common Carrier:
- Received while
a passenger (not as a pilot, operator or member of the
crew) riding in, boarding or alighting from a public
conveyance provided by a Common Carrier; and
- Resulting
in any of the losses listed below within 180 days from the
date of the accident.
Benefits will be paid for the
following types of Loss or Injury in the amounts shown:
|
Type of Loss
|
Percentage of
Benefit Amount
|
|
Loss of Life
|
100%
|
|
Loss of both feet
|
100%
|
|
Loss of both hands
|
100%
|
|
Loss of both eyes
|
100%
|
|
Loss of one hand and one foot
|
100%
|
|
Loss of one hand and one eye
|
100%
|
|
Loss of one foot and one eye
|
100%
|
|
Loss of one hand
|
50%
|
|
Loss of one foot
|
50%
|
|
Loss of one eye
|
50%
|
Loss of hand or hands, or foot or feet, means severance
at or above the wrist joint or ankle joint, respectively.
Loss of eye or eyes means the total and irrecoverable loss
of the entire sight thereof. Only the largest applicable
amount shown above (the largest applicable) will be paid
for the Injuries resulting from one accident. The benefit
for loss of:
- two limbs;
- both eyes; or
- one limb and
one eye is payable only when such loss results from the
same accident.
If, while covered by this benefit, You are
unavoidably exposed to the elements because of a covered
accident and suffer a loss for which benefits are payable
under this benefit, such loss will be covered. If, while
covered by this benefit, You are in an accident resulting
in the disappearance, sinking or damaging of an air or
water conveyance on which You are covered by this benefit,
and Your body has not been found within 52 weeks from the
date of the accident, it will be presumed, unless there is
evidence to the contrary that You suffered loss of life as
a result of those Injuries.
FLIGHT ACCIDENT OPTION
You are eligible for benefits equal to the amount
purchased for accidental death, dismemberment or loss of
sight as the result of an accident while a passenger on:
- A regularly scheduled airline flight or regularly scheduled
charter operated; in scheduled air transportation pursuant
to economic authority issued by the Civil Aeronautics
Board; by an intrastate scheduled airline of United States
registry maintaining regularly published schedules and
licensed for the transportation of passengers by a duly
constituted authority having jurisdiction over civil
aviation in the state in which said airline operates; or by
a scheduled airline of foreign registry maintaining
regularly published schedules and licensed for
transportation of passengers by the duly constituted
governmental authority having jurisdiction over civil
aviation in the country of registry of such airline;
- Any
aircraft, other than a single-engine jet, which at the time
is making a flight for the principal purchase of
transporting passengers and not for any other operational,
tactical or test purpose and which is operated by the
Military Airlift Command of the United States, the Royal
Canadian Air Force Air Transport Command, or the Royal Air
Force Air Transport Command of Great Britain;
- Any land
or water conveyance provided at the expense of the air
carrier as a substitute for an aircraft covered by Your
Protection Plan;
- A vehicle licensed to carry passengers
for hire, but only when going to an airport to board an
aircraft on which You are eligible for benefits under Your
Protection Plan; or when leaving an airport after alighting
from such an aircraft;
- Received while upon airport
premises designated for passenger use immediately before
boarding or immediately after alighting from an aircraft on
which You are covered by Your Protection Plan.
When You
sustain Injuries resulting in any of the following losses
within 180 days from the date of the accident, benefits
will be paid for the following types of Loss or Injury in
the amounts shown:
|
Type of Loss
|
Percentage of
Benefit Amount
|
|
Loss of Life
|
100%
|
|
Loss of both feet
|
100%
|
|
Loss of both hands
|
100%
|
|
Loss of both eyes
|
100%
|
|
Loss of one hand and one foot
|
100%
|
|
Loss of one hand and one eye
|
100%
|
|
Loss of one foot and one eye
|
100%
|
|
Loss of one hand
|
50%
|
|
Loss of one foot
|
50%
|
|
Loss of one eye
|
50%
|
| |
|
Loss of hand or hands, or foot or feet, means severance
at or above the wrist joint or ankle joint, respectively.
Loss of eye or eyes means the total and irrecoverable loss
of the entire sight thereof. Only the largest applicable
amount shown above will be paid for the Injuries resulting
from one accident. The benefit for loss of:
- two
extremities;
- both eyes; or
- one extremity and one eye
is payable only when such loss results from the same
accident.
If, while covered by this benefit, You are
unavoidably exposed to the elements because of an eligible
accident and suffer a loss for which benefits are payable
under this benefit, such loss will be payable under Your
Protection Plan. If, while eligible for this benefit, You
are in an accident resulting in the disappearance, sinking
or damaging of an air or water conveyance on which You are
scheduled under Your Protection Plan, and Your body has not
been found within 52 weeks from the date of the accident,
it will be presumed, unless there is evidence to the
contrary, that You suffered loss of life as a result of
those Injuries. Flight Accident Option also includes a
medical expense feature that pays your Eligible Expenses up
to $50 for each $1,000 of Your chosen benefit amount. If
medical expense occurs within 52 weeks of an eligible
accident, You will be paid for Eligible Medical Expenses as
well as home health care from a licensed home health
agency, but only if continued Hospital care would have
otherwise been required; attendance of a registered
graduate nurse; x-ray examination; or, use of an ambulance.
Loss must occur within 100 days of the accident. To receive
benefits, loss must be independent of illness or disease
and all other causes.
PROTECTION PLAN DEFINITIONS
"Additional Transportation Cost" means the actual cost
incurred for one-way Economy Transportation by Common
Carrier reduced by the value of an unused travel
ticket.
"Bankruptcy" means the filing of a petition for voluntary
or involuntary bankruptcy in a court of competent
jurisdiction under Chapter 7 or Chapter 11 of the United
States Bankruptcy Code 11 L.S.C. Subsection 101 et seq.
"Business Partner" means an individual who:
- is involved
in a legal general partnership with You; and
- is actively
involved in the day-to-day management of Your business.
"Common Carrier" means any public land, air or water
conveyance operating under a valid license providing for
the transportation of passengers for hire.
"Default" means the inability to provide contracted
services due to a material financial failure.
"Economy Transportation" means the lowest published
available transportation rate for a ticket on a Common
Carrier matching the original class of transportation that
You purchased for the Trip, reduced by the value of an
unused return travel ticket.
"Eligible Medical Expense" means expense incurred for
services and supplies:
- listed below; and
- ordered or
prescribed by a Legally Qualified Physician as Medically
Necessary for diagnosis or treatment; which are limited to:
- the services of a Legally Qualified Physician;
- Hospital or
ambulatory medical-surgical center services (this will also
include expenses for a cruise ship cabin or hotel room, not
already included in the cost of Your Trip, if recommended
as a substitute for a hospital room for recovery of Injury
or Sickness);
- transportation furnished by a professional
ambulance company to or from a Hospital; and
- prescribed
drugs, prosthetics and therapeutic services and
supplies.
"Family Member" means any of the following who resides in
the United States, Canada, or Mexico: You or Your Traveling
Companion's:
- legal spouse (or common-law spouse where
legal),
- legal guardian,
- son or daughter (adopted, foster,
step or in-law),
- brother or sister (includes step or
in-law),
- parent (includes step or in-law),
- grandparent
(includes in-law),
- grandchild,
- aunt,
- uncle,
- niece or
- nephew.
"Hospital" means:
- a place which is licensed or
recognized as a general hospital by the proper authority of
the state or country in which it is located;
- a place
operated for the care and treatment of resident inpatients
with a registered graduate nurse (RN) always on duty and
with a laboratory and x-ray facility; and
- a place
recognized as a general Hospital by the Joint Commission on
the Accreditation of Hospitals.
Hospital does not include
an institution licensed or used principally:
- for
treatment or care of drug addicts or alcoholics; or
- as a
clinic, continued or extended care facility, skilled
nursing facility, convalescent home, rest home, nursing
home or home for the aged.
"Injury" or
"Injuries" means accidental bodily injury
received after the Effective Date of Your Protection Plan
and prior to Your Scheduled Return Date and in loss
independently of Sickness and all other causes and
certified by a Legally Qualified Physician.
"Intoxicated" means a blood alcohol level which equals or
exceeds the legal limit for operating a motor vehicle in
the state or jurisdiction where you are located at the time
of an incident.
"Legally Qualified Physician" means a physician or a
Christian Science Practitioner:
- other than You, a
Traveling Companion or a Family Member;
- practicing
within the scope of his or her license; and
- recognized
as a physician in the place where the services are
rendered.
"Medical Treatment" means treatment, advice or consultation
by a Legally Qualified Physician.
"Medically Necessary" means a service or supply which:
- is recommended by the attending Legally Qualified
Physician;
- is appropriate and consistent with the
diagnosis in accordance with accepted standards of
community practice;
- could not have been omitted without
adversely affecting Your condition or quality of medical
care;
- is delivered at the most appropriate level of care
and not primarily for the sake of convenience; and
- is
not considered experimental unless law requires payment of
benefits for experimental service or supplies.
"Pre-existing Condition"> means any Injury, Sickness or
condition (including any condition from which death ensues)
of You, or Your Traveling Companion, You or Your Traveling
Companion's Family Member or Your Business Partner which
within the sixty (60) day period prior to the Effective
Date of Your Protection Plan:
- manifested itself, became
acute or exhibited symptoms which would have caused one to
seek diagnosis, care or treatment;
- required taking
prescribed drugs or medicine, unless the condition for
which the prescribed drug or medicine is taken remains
controlled without any change in the required prescription;
or
- required medical treatment or treatment was
recommended by a Legally Qualified Physician. (Note, In
California, part "a" is not applicable).
"Published Penalties" means any published cancellation
penalties issued by Your travel agency or Travel Supplier
that apply to all clients of the travel agency or Travel
Supplier and can be documented at time of the sale of the
Trip. The loss must occur within the Travel Supplier's
penalty period. The maximum amount reimbursable under the
travel agencies Published Penalties is 10% of the Trip cost
(excluding taxes and other noncommissionable items) or 10%
of the amount You have paid, whichever is less. Maximum
payable under any one claim is the Trip cost, excluding
taxes and other non-commissionable items.
"Scheduled Departure Date" means the date on which You are
originally scheduled to leave on Your Trip.
"Scheduled Return Date" means the date on which You are
originally scheduled to return to the point of origin or
the original final destination.
"Schedule of Benefits" means the benefit confirmation
provided to You following enrollment and payment of the
applicable cost of Your Protection Plan.
"Sickness" means an illness or disease which is diagnosed
or treated by a Legally Qualified Physician after the
Effective Date of Your Protection Plan and prior to Your
Scheduled Return Date.
"Strike" means any stoppage of work:
- As a result of a
combined effect of workers which was unannounced and
unpublished at the time travel services were purchased; and
- Which interferes with the normal departure and arrival
of a Common Carrier.
"Transportation Expense" means:
- The cost of conveyance
of You and any medical personnel (if Medically Necessary);
and
- The cost of Medically Necessary services or
supplies.
"Travel Arrangements" mean:
- transportation;
- accommodations; and
- other specified services arranged by
the Travel Supplier for the Trip.
"Traveling Companion" means a person or persons with whom
You
- have coordinated Travel Arrangements and
- intend
to travel with during the Trip.
Note: a group or tour
leader is not considered a Traveling Companion unless You
are sharing room accommodations with the group or tour
leader.
"Travel Supplier" means any entity or organization that
coordinates or supplies travel services for You.
"Trip" means scheduled trips, tours or cruises for which:
- benefits are requested; and
- the required plan cost is
submitted prior to the Scheduled Departure Date.
"Usual and Customary Charges" mean those comparable charges
for similar treatment, services and supplies in the
geographic area where treatment is performed, or services
or supplies are provided.
"You" or
"Your" means the individual named on the
enrollment form who has purchased a Trip and who has paid
the required cost for Your Protection Plan.
WHEN YOUR BENEFITS APPLY
Effective Date is the date which begins at 12:01 a.m.
following the:
- postmark date of Your enrollment form or
- the date You fax or transmit Your enrollment via the
internet with the proper payment.
Trip Cancellation Benefit and Assistance Services begin on
the Effective Date.
Flight Accident Option Benefit begins on the departure date
or the date Your completed enrollment form and fees are
postmarked, faxed, or transmitted via the internet. Ends
when the trip is completed or after 90 days, whichever
comes first.
Trip Delay Benefit is in force while You are en route to
and from Your Trip.
All Other Benefits begin on 12:01 a.m. on Your Scheduled
Departure Date or your Protection Plan Effective Date
whichever is later, and ends at the point and time of
return on or before the Scheduled Return Date. Maximum trip
length under ROUNDTRIP is 90 days. For longer trips,
contact your agent or SRI.
WHAT BENEFITS ARE NOT PAYABLE -
GENERAL
Benefits are not payable for Sickness, Injuries or
losses of You or Your Traveling Companion:
- Resulting
from suicide, attempted suicide, or any intentionally
self-inflicted Injury while sane or insane (in Missouri,
sane only);
- Resulting from an act of declared or
undeclared war or occurring while participating in
maneuvers or training exercises of an armed service;
- Occurring while or resulting from riding, driving or
participating in races, or speed or endurance contests;
- Occurring while or resulting from mountaineering (engaging
in the sport of scaling mountains generally requiring the
use of picks, ropes or other special equipment);
- Occurring while or resulting from participating as a member
of a team in an organized sporting competition;
- Occurring while or resulting from participating in
skydiving, hang gliding, bungee cord jumping, scuba diving
or deep sea diving (in New York, professional scuba - any
sport that requires more than on "Open Water 1"
certification by PADI, NAUI, or other recognized diving
certification organization);
- any Mental and Nervous
disorders, unless hospitalized;
- Occurring while or
resulting from piloting or learning to pilot or acting as a
member of the crew of any aircraft;
- Received as a
result or consequence of being Intoxicated or under the
influence of any controlled substance unless administered
on the advice of a Legally Qualified Physician;
- To
which a contributory cause was the commission of or attempt
to commit a felony or being engaged in an illegal
occupation;
- Due to normal childbirth, normal pregnancy
(except complications of pregnancy) or voluntarily induced
abortion;
- For dental treatment (except as otherwise
specifically provided herein); or
- Due to a
Pre-Existing Condition. Note: Pre-existing Condition
limitation is automatically waived for emergency medical
evacuation and medical repatriation benefits, and for
benefits purchased within 10 days from the time the initial
deposit is paid on the Trip. In California, benefits are
not payable if, during the 60 days prior to Your Effective
Date, a Legally Qualified Physician advises You or Your
Traveling Companion not to travel due to Sickness or
Injury.
WHAT IS NOT PAYABLE UNDER BAGGAGE/PERSONAL
EFFECT OR BAGGAGE DELAY BENEFIT:
Benefits are not payable for loss of any of the
following:
- animals,
- automobile or automobile
equipment, boats or other vehicles or conveyances,
trailers, motors, aircraft, bicycles (except when checked
as baggage with a Common Carrier);
- household effects and
furnishings, antiques or collectors items;
- sunglasses
(prescription or non-prescription) or contact lenses;
- artificial teeth or dental bridges;
- hearing aids;
- prosthetic limbs;
- prescribed medications;
- keys;
- money, credit cards, tickets, documents (except as
otherwise specified under the benefit description) or
securities;
- stamps;
- professional or occupational
equipment or property (whether or not electronic business
equipment), telephones or computer hardware or
software.
TRAVEL ASSISTANCE SERVICES
The Travel Assistance feature provides a variety of
travel related services. Services offered include:
- Medical
evacuation / repatriation
- Repatriation of remains
- Medical or legal referral
- Hospital admission
guarantee
- Emergency cash advance*
- Translation
service
- Prescription drug / eyeglass replacement*
- Passport / visa information
- Bail bond*
- Lost Baggage retrieval
- Inoculation information
* Payment reimbursement to the Assistance Company
[consistency] is Your responsibility
For travel assistance services only
CALL TOLL FREE: 800-690-6295 (within the United States and
Canada)
OR CALL COLLECT: 317-818-2808 (from all other
locations)
Travel assistance services are provided by an
independent organization and not by TIG Insurance Company,
TIG Premier Insurance Company, or Specialty Risk
International, Inc. There may be times when circumstances
beyond the Assistance Company control hinder their
endeavors to provide travel assistance services. They will,
however, make all reasonable efforts to provide travel
assistance services and help you resolve your emergency
situation.
FILING A CLAIM IS SIMPLE
To receive a claim form, contact SRI Administrators, or
send Your name, address, travel dates, confirmation number
(provided on Your ID Card once You have purchased
ROUNDTRIP), and details of Your loss within 30 days to:
SRI Administrators
303 Congressional Blvd
Carmel, IN 46032
800-335-0477 or 317-575-2656
Fax: 317-575-2659
www.SRIadmin.com
IMPORTANT: To facilitate prompt claims settlement, You
will be asked to provide proof of Your loss. Therefore, be
sure to obtain the following as applicable:
- For medical
claims - detailed medical statements from treating
physicians where and when the accident or Sickness occurred
as well as receipts for medical services and supplies;
- For baggage and baggage delay claims - reports from parties
responsible (i.e. airline, cruiseline, etc.) for loss,
theft, damage or delay. If required, a police report will
be required. Please obtain receipts for lost or damaged
items;
- For trip delay claims - a statement from party
causing delay and receipts for expenses;
- For
cancellation/interruption claims - Your travel invoice, the
cancellation or interruption date, original unused
tickets/vouchers, the travel organizer's cancellation
clause with regard to nonrefundable losses.
You will also
be asked to provide proof of payment.
No benefits will be paid for any expenses reimbursed to
You or services provided to You by any other source.
Benefits cannot be duplicated under Your Protection
Plan.
Unless You otherwise designate a beneficiary, or in the
event the designated beneficiary predeceases You, indemnity
for loss of life will be paid to the first of the following
surviving beneficiaries:
- Your spouse;
- child or children,
jointly;
- parents, jointly if both are living, or the
surviving parent, if only one survives;
- brothers and
sisters jointly; or
- Your estate.
Protection Plan costs are non-refundable after the
10-day review period.
If You have two Protection Plans underwritten by TIG
Insurance Company or TIG Premier Insurance Company in
Florida that duplicate benefits, You will be paid up to the
highest benefit amount under only one Protection Plan for
each Trip. The maximum benefit for Flight Accident Option
is $100,000 for any one person at any one time.
FOR QUESTIONS AND GENERAL
INFORMATION
Contact your agent or SRI
Specialty Risk International, Inc. (or SRI)
303 Congressional Blvd
Carmel, IN 46032
800-335-0611 or 317-575-2652
Fax: 317-575-2659
www.SpecialtyRisk.com
Monday - Friday 8:00am - 5:00pm Eastern Time.
Notice to Residents of Florida: The benefits of Your
Protection Plan are provided by the American Consumer
Insurance Trust. The Trust is insured by TIG Premier
Insurance Company and such insurance is governed primarily
by the laws of a state other than Florida. Your homeowners
policy, if any, may provide coverage for loss of personal
effects provided by the Baggage and Personal Effects
Benefits. This insurance is not required in connection with
the purchase of Your travel arrangements.
Benefits under Your Protection Plan are provided by the
American Travel Services Trust. The Trust is insured by TIG
Premier Insurance Company. In Oregon, Kansas, New York, and
South Carolina, the benefits of Your Protection Plan are
provided by a policy issued by TIG Insurance Company.
Notice to Residents of California: Your Protection Plan
contains disability insurance benefits or health insurance
benefits, or both, that only apply during the Trip. You may
have coverage from other sources that already provides You
with these benefits. You should review Your existing
policies. If You have any questions about Your current
coverage, call Your insurer or health plan. The
Pre-Existing Condition limitation is waived for Medical
Expenses.