24 Hour Emergency Assistance policy wording for Travel Insured International Worldwide Trip Protector

WORLDWIDE NON-INSURANCE ASSISTANCE SERVICES

The Travel Assistance feature provides a variety of travel related services.

Services offered include:

• Medical or Legal Referral • Inoculation Information • Hospital Admission Guarantee

• Telemedicine • House Calls • Translation Service • Lost Baggage Retrieval • Passport/Visa Information • Emergency Cash

Advance • Bail Bond • Prescription Drug/Eyeglass Replacement • ID Theft Resolution Service •

Concierge Service • Business Concierge

24/7 Worldwide Non-Insurance Assistance Services

Travel Assistance, Medical Emergency, Concierge Service, Business Concierge, and ID Theft Resolution Service

FOR EMERGENCY ASSISTANCE DURING YOUR TRIP CALL:

800-494-9907

(From US/Canada)

OR CALL COLLECT:

603-328-1707

(From all other locations)

Travel assistance non-insurance services are provided by an independent organization and not by

United States Fire Insurance Company or Travel Insured International. There may be times when

circumstances beyond the Assistance Company’s control hinder their endeavors to provide travel

assistance services. They will, however, make all reasonable efforts to provide travel assistance

services and help You resolve Your emergency situation.

AVAILABILITY OF SERVICES

You are eligible for information and concierge services at any time after You purchase this plan.

The Emergency Assistance Services become available when You actually start Your Covered Trip.

Emergency Assistance, Concierge and Informational Services end the earliest of: midnight on the

day the program expires; when You reach Your return destination; or when You complete Your

Covered Trip. The Identity Theft Resolution Services become available on Your scheduled

departure date for Your Covered Trip. Services are provided only for an Identity Theft event which

occurs while on Your Covered Trip. Identity Theft Resolution does not guarantee that its

intervention on behalf of You will result in a particular outcome or that its efforts on behalf of You

will lead to a result satisfactory to You. Identity Theft Resolution does not include and shall not

assist You for thefts involving non-US bank accounts.

IDENTITY THEFT RESOLUTION SERVICES

In the event of an Identify Theft event while on Your Covered Trip, Travel Insured’s designated

provider will provide you with the support and tools needed for You to restore Your identity to prevent status.

Assistance includes contacting Your creditors to notify them of the event and to

request replacement cards; connecting you with a friend or family member at home and providing

them with the assistance to set up a transfer or wire of funds; information on how to contact the

three major credit bureaus; guidance on how to obtain a police report; and providing You with a

guide on how to restore Your credit.

CONCIERGE SERVICES

Concierge Services are provided by Travel Insured’s designated provider. There is no charge for

the services provided by the provider. You are responsible for the cost of services provided and

charged for by third parties and for the actual cost of merchandise, entertainment, sports, tickets,

food and beverages and other disbursement items. Services offered include: • Destination Profiles

• Epicurean Needs • Event Ticketing • Floral Services • Tee Time Reservations • Hotel

Accommodations • Meet-And-Greet Services • Shopping Assistance Services • Pre-Trip Assistance

• Procurement of Hard-To-Find Items • Restaurant Referrals and Reservations • Rental Car

Reservations • Airline Reservations

BUSINESS CONCIERGE SERVICES

Concierge Services are provided by Travel Insured’s designated provider. There is no charge for

the services provided by the provider. You are responsible for the cost of services provided and

charged for by third parties. Services offered include: • Emergency Correspondence And Business

Communication Assistance • Assistance With Locating Available Business Services Such As:

Express/Overnight Delivery Sites, Internet Cafes, Print/Copy Services • Assistance With Or

Arrangements For Telephone And Web Conferencing • Emergency Messaging To Customers,

Associates, And Others (Phone, Fax, E-mail, Text, etc.) • Real Time Weather, Travel Delay And

Flight Status Information • Worldwide Business Directory Service For Equipment

Repair/Replacement, Warranty Service, etc. • Emergency Travel Arrangements

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